Ready to Help at Every Step

RESOURCES

FILING A CLAIM

Need to file a claim?

Give us a call at 503-233-4455 so we can let you know what to expect.

You can also contact your insurer directly by selecting the corresponding logo below.

Start by reporting your claim to your insurance carrier. They need to know:
- Names and contact information of people involved in the accident
- The insurance company name and policy number of the person that hit you.
- Date, time and location of the accident
- What kind of vehicle(s) were involved (including the year, make, and model)
- How the accident happened.
- Description of the damage on each vehicle.
- The extent of any injuries to people involved in the accident
- Names and contact information of anyone who witnessed the accident
- Name of the law enforcement agency that responded and the police report number, if police were contactedption text goes here
Call us during business hours or call your insurance carrier claims department 24/7 and let them know:
- When the incident occurred.
- A general description of what happened.
- The location of the damaged property and what was damaged.
- The condition of the home and if it is still livable.
- If temporary repairs are needed.
- If the fire or police department was contacted, which department responded and any report number.
- Your contact information and the best time to reach you
Yes, once it is safe to do so, it is your responsibility to protect your property from further damage.
Arrange for reasonable temporary repairs such as boarding up broken windows, covering the roof, and removing debris.
Keep a list of any temporary repairs you make to document the damage, and make sure to save your receipts.
If possible, place damaged items in a secure area where they can be inspected. If you are unsure about an item, include it with the damaged property.
If you have fire or smoke damage, do not try to clean the damaged items. Sometimes cleaning things without the proper equipment can cause more damage.