Start by reporting your claim to your insurance carrier. They need to know:

• Names and contact information of people involved in the accident
• The insurance company name and policy number of the person that hit you.
• Date, time and location of the accident
• What kind of vehicle(s) were involved (including the year, make, and model)
• How the accident happened.
• Description of the damage on each vehicle.
• The extent of any injuries to people involved in the accident
• Names and contact information of anyone who witnessed the accident
• Name of the law enforcement agency that responded and the police report number, if police were contacted

Call us during business hours or call your insurance carrier claims department 24/7 and let them know:

• When the incident occurred.
• A general description of what happened.
• The location of the damaged property and what was damaged.
• The condition of the home and if it is still livable.
• If temporary repairs are needed.
• If the fire or police department was contacted, which department responded and any report number.
• Your contact information and the best time to reach you

Yes, once it is safe to do so, it is your responsibility to protect your property from further damage.

• Arrange for reasonable temporary repairs such as boarding up broken windows, covering the roof, and removing debris.
• Keep a list of any temporary repairs you make to document the damage, and make sure to save your receipts.
• If possible, place damaged items in a secure area where they can be inspected. If you are unsure about an item, include it with the damaged property.
• If you have fire or smoke damage, do not try to clean the damaged items. Sometimes cleaning things without the proper equipment can cause more damage.